Customer Service Coordinator – Travel Support
Job Description:
Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.
Key Responsibilities
-
Communicate with clients regarding travel inquiries and requests
-
Provide guidance on travel options, timelines, and next steps
-
Support reservation coordination and follow-up communication
-
Ensure accuracy of client information and travel details
-
Deliver high-quality service with professionalism and care
-
Follow company processes and service standards
Qualifications
-
Excellent written and verbal communication skills
-
Strong organization and time-management abilities
-
Self-motivated and comfortable working remotely
-
Detail-oriented and customer-focused mindset
-
Customer service, administrative, or hospitality experience preferred
-
Interest in travel is beneficial
What We Offer
-
Comprehensive training and ongoing mentorship
-
Flexible remote work options
-
Part-time or full-time opportunities
-
Career growth within the travel industry
Positive, team-oriented culture